Recently, there has been a wave of employees who are leaving their jobs in spite of excellent compensation programs. Why? Well, quite a few are looking for flexibility in hours and work location. But it’s more than that. The attitude of the managers to whom they report leaves much to be desired. Rather than leading […]
Build Your Business on Customer Satisfaction
ByNew business ventures need to factor in a whole new set of core values in to their business plans. Unlike older models of success which focused on the financial aspects and the bottom line, modern enterprises need to build on a strong foundation of customer satisfaction if they hope to last. Customer Satisfaction — Rising […]
This Vacuum Improves Indoor Air Quality!
ByCarpeted floors are pretty much the norm in most office environments. In fact, carpet accounts for between 70-80 percent of the floor coverings in US workplaces. Not only do they help with the noise level, increase comfort and look great, they also help keep the building healthy. Obviously, a quality vacuum cleaner plays a pivotal […]
Good service… or GREAT service?
ByWhat sets a good janitorial company apart from a great one? Attention to details. Except, I’m not talking about the cobwebs in the corners. (although that is very important too!) I’m talking about going the extra mile and following through. Here’s an example of GREAT service: Lori and Johnny’s Story Years ago, a young couple […]
Propelling forward with People-Power
ByPeople are the foundation of the commercial cleaning industry. No matter how many technological breakthroughs, nothing gets done without a dedicated, trained professional cleaning staff and supporting office personnel. I call that People-Power! The biggest challenge in the cleaning industry is extremely high turnover. Not only does it affect the morale of the company, it […]
Carpet Cleaning Tips
ByMaintaining and keeping a clean carpet is more than just healthy; it also plays a crucial role in extending its lifespan, resulting in significant cost savings. Around 80% of the soils that enter a building or residence are dry particles. The remaining 20% is made up of greases, oils, and starches. The dry soil types […]







